Guest Experience & Membership Sales Lead

ModWash; Akron (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free car washes

401K match

Medical insurance

Dental insurance

Vision insurance

Job summary

ModWash is seeking a motivated Key Holder to run daily operations at a location, driving membership sales and delivering a legendary car wash experience. You will greet guests, educate them on membership options, and assist in maintaining site standards and safety.

You will work as part of a fast-paced team, opening/closing duties, and ensuring guest satisfaction while supporting store performance and brand growth. A customer-focused, energetic attitude is essential.

Qualifications

• Excellent customer service and communication skills.
• Previous sales experience is a plus.
• Ability to work in a fast-paced environment with a team.
• Willingness to work flexible hours including evenings/weekends.
• Comfort with working outdoors in all weather conditions.

Responsibilities

• Greet customers with a friendly attitude and provide outstanding service.
• Actively sell ModWash packages and unlimited memberships.
• Educate customers on membership benefits and help select plans.
• Open and close the site as scheduled and maintain store standards.
• Assist in supervising staff, ensuring safety and productivity.
• Perform basic equipment maintenance and troubleshoot when needed.
• Ensure a clean, presentable facility and compliance with policies.

Skills

Customer service

Sales experience

Communication

Teamwork

Flexible schedule

Outdoors work

Job description

ModWash is seeking a motivated Key Holder to run daily operations at a location, driving membership sales and delivering a legendary car wash experience. You will greet guests, educate them on membership options, and assist in maintaining site standards and safety.

You will work as part of a fast-paced team, opening/closing duties, and ensuring guest satisfaction while supporting store performance and brand growth. A customer-focused, energetic attitude is essential.