Shift Lead, Member Sales & Service

ModWash; Mocksville (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401K match

Medical, Dental and Vision Insurance

Free employee car washes

Paid training

Career advancement opportunities

Job summary

ModWash is seeking a Key Holder to oversee daily operations at our Mocksville location. You will greet guests, educate them on membership options, and actively drive membership sales while ensuring an outstanding experience.

You’ll work with the team to meet sales goals, handle opening and closing tasks, and keep the site clean and safe in all weather conditions. A passion for customer service and the ability to work evenings/weekends are essential.

Qualifications

• Excellent customer service and sales abilities.
• Outgoing personality and strong communication skills.
• Willingness to work evenings and weekends.
• Physically able to work outdoors and in varying weather.

Responsibilities

• Greet customers with a friendly, welcoming attitude and drive membership sales.
• Explain ModWash packages and unlimited wash benefits to customers.
• Guide guests through packages and membership options to match their needs.
• Engage with customers pre/post wash to ensure 100% satisfaction and upsell where appropriate.
• Collaborate with team to meet and exceed sales goals and ensure daily operations run smoothly.
• Perform opening/closing site responsibilities and maintain site cleanliness and safety.

Job description

ModWash is seeking a Key Holder to oversee daily operations at our Mocksville location. You will greet guests, educate them on membership options, and actively drive membership sales while ensuring an outstanding experience.

You’ll work with the team to meet sales goals, handle opening and closing tasks, and keep the site clean and safe in all weather conditions. A passion for customer service and the ability to work evenings/weekends are essential.