Shift Lead — Customer Service & Membership Sales

ModWash; Seven Fields (Butler County); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Base pay plus commission

Paid training and coaching

Free employee car washes

Fun, team-oriented work environment

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Seven Fields, PA is seeking a full-time Customer Service Associate to deliver outstanding guest experiences while driving membership sales. You’ll greet customers, explain the value of unlimited wash memberships, and guide guests through available packages at the pay station.

You’ll work with a friendly team, maintain site standards, operate with safety in mind, and participate in opening/closing duties.

Qualifications

• Passion for serving others and delivering great guest experiences.
• Awesome customer service skills; previous sales experience a plus.
• Outgoing, energetic personality with excellent communication abilities.
• Strong interpersonal skills and teamwork mindset.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Deliver mind blowing customer service to guests at the ModWash location.
• Actively sell and present ModWash packages and unlimited wash benefits.
• Safely guide guests through packages and membership options.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with the team to meet sales goals and maintain standards.
• Handle opening/closing site responsibilities and ensure clean, safe operations.
• Maintain on-site equipment and assist with safety of all employees.
• Contribute to continuous improvements in the business practices.
• Ensure compliance with policies and keep facilities clean and presentable.

Skills

Customer service

Sales experience

Interpersonal skills

Team motivation

Flexible schedule

Job description

ModWash in Seven Fields, PA is seeking a full-time Customer Service Associate to deliver outstanding guest experiences while driving membership sales. You’ll greet customers, explain the value of unlimited wash memberships, and guide guests through available packages at the pay station.

You’ll work with a friendly team, maintain site standards, operate with safety in mind, and participate in opening/closing duties.