Shift Lead — Membership Sales & Guest Experience

ModWash; Ben Avon (Allegheny County); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Paid training

Free employee car washes

401K match

Health insurance options

Career advancement opportunities

Job summary

ModWash in the United States seeks a Key Holder to manage daily operations, greet guests, and lead the team in promoting memberships. You’ll educate customers about packages, motivate teammates, and help drive branch sales while ensuring a memorable guest experience.

You’ll handle opening/closing duties, maintain facility standards, and support safety and training initiatives. A passion for service and flexible availability are essential for a fast-paced, team-oriented environment.

Qualifications

• Customer service mindset with a willingness to educate customers on memberships.
• Previous sales experience a plus.
• Outgoing, energetic personality with strong interpersonal skills.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and deliver friendly service.
• Educate customers on ModWash memberships and package options.
• Drive membership sales and meet sales goals with the team.
• Open and close site responsibilities when scheduled.
• Maintain on-site equipment and keep the facility clean.
• Ensure safety and productive teamwork.

Skills

Customer service

Sales experience

Communication skills

Team motivation

Flexible schedule

Job description

ModWash in the United States seeks a Key Holder to manage daily operations, greet guests, and lead the team in promoting memberships. You’ll educate customers about packages, motivate teammates, and help drive branch sales while ensuring a memorable guest experience.

You’ll handle opening/closing duties, maintain facility standards, and support safety and training initiatives. A passion for service and flexible availability are essential for a fast-paced, team-oriented environment.