Shift Lead - Customer Experience & Membership Sales

ModWash; Erie (Erie County); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free employee car washes

401K match

Medical, Dental and Vision Insurance

Career advancement opportunities

Job summary

ModWash in Erie, PA seeks a reliable Key Holder to manage daily operations, greet guests, and actively promote membership packages. You’ll open/close shifts, supervise teammates, and ensure a standout guest experience.

Your role blends frontline service with sales, requiring strong communication, energy, and a willingness to work evenings and weekends. Join a fast-paced team focused on growth and smiles.

Qualifications

• Experience in customer-facing sales is preferred.
• Excellent communication and interpersonal skills.
• Outgoing, energetic personality.
• Willing to work evenings and weekends.
• Able to work outdoors in all weather.

Responsibilities

• Deliver mind blowing customer service.
• Educate customers on memberships and packages.
• Guide guests through packages and options.
• Engage with customers pre/post wash to ensure satisfaction.
• Assist in opening and closing site responsibilities.
• Maintain on-site equipment and troubleshoot when needed.
• Ensure facilities are clean and presentable.
• Support team to meet sales goals.
• Enforce safety and compliance.

Skills

Customer service

Sales experience

Excellent communication

Interpersonal skills

Motivate teammates

Flexible schedule

Job description

ModWash in Erie, PA seeks a reliable Key Holder to manage daily operations, greet guests, and actively promote membership packages. You’ll open/close shifts, supervise teammates, and ensure a standout guest experience.

Your role blends frontline service with sales, requiring strong communication, energy, and a willingness to work evenings and weekends. Join a fast-paced team focused on growth and smiles.