Shift Lead: Drive Membership Sales & Outstanding Service

ModWash; Erie (Erie County); On-site; USD 27,000 - 45,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free employee car washes

Team environment

Career advancement

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Erie, PA is seeking a Customer Service Representative to deliver exceptional service and educate customers on membership options. You will drive membership sales, greet guests, and ensure a memorable car wash experience at this full-time onsite role.

Ideal candidates are energetic, possess strong communication skills, and can work flexible shifts including evenings and weekends. We offer base pay with commissions, paid training, and growth opportunities within a team-focused

Qualifications

• Customer service oriented
• Sales experience is a plus
• Outgoing, energetic personality with excellent communication
• Ability to motivate teammates in a fast-paced environment

Responsibilities

• Deliver outstanding customer service and greet every guest with a smile
• Actively sell ModWash packages and unlimited wash memberships
• Guide guests through packages and membership options
• Ensure guest satisfaction before and after wash
• Collaborate with the team to meet sales goals
• Handle opening/closing site responsibilities and maintain site standards
• Maintain equipment and troubleshoot as needed
• Support safety and productivity of the ModTeam

Skills

Customer service

Sales experience

Communication skills

Team motivation

Flexible scheduling

Job description

ModWash in Erie, PA is seeking a Customer Service Representative to deliver exceptional service and educate customers on membership options. You will drive membership sales, greet guests, and ensure a memorable car wash experience at this full-time onsite role.

Ideal candidates are energetic, possess strong communication skills, and can work flexible shifts including evenings and weekends. We offer base pay with commissions, paid training, and growth opportunities within a team-focused