Shift Lead: Customer-First Retail Ops Pro

Walgreens; Ukiah (CA); On-site; USD 2,617,000 - 3,031,000; Full time

Job summary

Walgreens is seeking an associate to support store operations in the absence of management, handling opening/closing tasks, cash handling, and ensuring floor readiness. You will manage back-door access for deliveries and assist with vendor interactions as needed.

The role emphasizes delivering a friendly customer experience, assisting with inventory, pricing, and basic housekeeping to maintain store standards and regulatory compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control.
• We will consider applicants with arrest and conviction records.

Responsibilities

• Opens and closes the store in the absence of management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Cash handling

Education

PTCB certification

Pharmacy license

Job description

Walgreens is seeking an associate to support store operations in the absence of management, handling opening/closing tasks, cash handling, and ensuring floor readiness. You will manage back-door access for deliveries and assist with vendor interactions as needed.

The role emphasizes delivering a friendly customer experience, assisting with inventory, pricing, and basic housekeeping to maintain store standards and regulatory compliance.