Shift Lead - Customer-First C-Store Ops

Reasors Food Stores; Alanson (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Reasors Food Stores is seeking a Shift Lead to support the store manager by directing a team of associates across shifts. You will ensure service excellence, cleanliness, and product quality while coaching staff for performance and growth.

Responsibilities include supervising operations, training new employees, managing inventory, and handling banking tasks with a strong commitment to customer satisfaction.

Qualifications

• High school diploma or GED required with retail experience.
• Customer-focused attitude with clear, concise communication.
• Strong interpersonal and team-working abilities.

Responsibilities

• Assist store manager in directing a team of store associates on shifts.
• Supervise operations by deploying staff and delegating tasks.
• Maintain service, cleanliness and product quality standards.
• Provide coaching to employees on shift to improve performance.
• Assist with new employee training and provide feedback to management.
• Manage inventory levels and support store banking duties as needed.
• Maintain safety and security procedures during shifts.
• Attend to customers promptly and ensure a positive shopping experience.

Skills

Customer service

Communication skills

Interpersonal skills

Math skills

Education

High school diploma or GED

Job description

Reasors Food Stores is seeking a Shift Lead to support the store manager by directing a team of associates across shifts. You will ensure service excellence, cleanliness, and product quality while coaching staff for performance and growth.

Responsibilities include supervising operations, training new employees, managing inventory, and handling banking tasks with a strong commitment to customer satisfaction.