Shift Lead - Customer Experience & Team Supervisor

KPH Healthcare Services Inc.; Village of Canton (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

Priority Dispatch Corp. in Canton, NY is hiring for a Full Time role that provides supervisory leadership in the absence of store management. The position emphasizes customer service excellence and operational adherence to opening/closing procedures when leadership is unavailable.

The role requires a High School diploma (GED acceptable), with AS degree preferred, and 2+ years of related experience. Compensation ranges from $16.50 to $18.43 per hour plus opportunities for regulatory training and

Qualifications

• High School Diploma or GED required (or currently enrolled).
• AS degree or higher preferred.

Responsibilities

• Fulfill duties of a Customer Experience Advocate.
• Open/close store during absences of management.
• Supervise crew in absence of store management.
• Represent management in resolving customer service issues.
• Complete all mandatory and regulatory trainings.
• Perform other duties as assigned.

Skills

Customer service

Supervision

Education

High School Diploma or GED

AS Degree or Higher

Job description

Priority Dispatch Corp. in Canton, NY is hiring for a Full Time role that provides supervisory leadership in the absence of store management. The position emphasizes customer service excellence and operational adherence to opening/closing procedures when leadership is unavailable.

The role requires a High School diploma (GED acceptable), with AS degree preferred, and 2+ years of related experience. Compensation ranges from $16.50 to $18.43 per hour plus opportunities for regulatory training and