Shift Supervisor: Lead Crew & Customer Experience

Priority Dispatch Corp.; City of Plattsburgh (NY); Hybrid; USD 23,000 - 25,000; Full time

Job summary

Priority Dispatch Corp. in Plattsburgh, NY is seeking a Shift Supervisor (1375) to provide supervisory leadership during store operations in the absence of management. This full-time role supports opening/closing, directs crew, and ensures customer service standards on shift.

You should have a High School Diploma or GED (AS degree preferred) and 2+ years in a related role. Training completion and adherence to regulatory requirements are required.

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: AS Degree or Higher.
• Preferred: 2+ years experience in a related role.

Responsibilities

• Provide supervisory leadership in the absence of store management.
• Open and close procedures in the absence of store management.
• Supervise store crew by directing and following up on activities.
• Represent management in resolving customer service issues.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Supervision

Training

Education

High School Diploma or GED

AS Degree or Higher (preferred)

Job description

Priority Dispatch Corp. in Plattsburgh, NY is seeking a Shift Supervisor (1375) to provide supervisory leadership during store operations in the absence of management. This full-time role supports opening/closing, directs crew, and ensures customer service standards on shift.

You should have a High School Diploma or GED (AS degree preferred) and 2+ years in a related role. Training completion and adherence to regulatory requirements are required.