Shift Lead - Customer Experience & Store Ops

Walgreens; Townsend (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Townsend, MA is looking for a team member who can open and close the store when management is unavailable, handle cash and storefront readiness for the day. You will greet customers, answer questions, and help with products and services to deliver a distinctive Walgreens experience.

Responsibilities include inventory accuracy, pricing changes, basic bookkeeping, and assisting with stockroom organization and backdoor deliveries. Strong English is required.

Qualifications

• One year of leadership, supervisory, or key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for business.
• Engages customers, resolves issues, and supports a positive shopping experience.
• Maintains inventory accuracy, pricing, and displays; assists with backroom and deliveries.
• Performs basic bookkeeping, cash handling, and adherence to store policies.

Skills

Customer service

Leadership

Retail operations

Communication

Education

PTCB certification

Pharmacy license

Job description

Walgreens in Townsend, MA is looking for a team member who can open and close the store when management is unavailable, handle cash and storefront readiness for the day. You will greet customers, answer questions, and help with products and services to deliver a distinctive Walgreens experience.

Responsibilities include inventory accuracy, pricing changes, basic bookkeeping, and assisting with stockroom organization and backdoor deliveries. Strong English is required.