Shift Lead: Customer Experience & Store Operations

Walgreens; Townsend (DE); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Townsend, DE is hiring a Store Associate to open and close the store in the absence of management, ensure required systems start-ups, handle cash, and prepare floor and stock room for the business day. You will assist with returns, refunds, cash drops, and price changes, deliver a welcoming customer experience, and support the store team with inventory, displays, and basic maintenance.

This role requires English fluency, prior retail or leadership experience, and a commitment to

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and assisting with products and services; resolves issues to ensure a positive experience.
• Maintains accurate inventory counts and store cleanliness; assists with displays and price changes as needed.

Skills

Leadership experience

English fluency

Job description

Walgreens in Townsend, DE is hiring a Store Associate to open and close the store in the absence of management, ensure required systems start-ups, handle cash, and prepare floor and stock room for the business day. You will assist with returns, refunds, cash drops, and price changes, deliver a welcoming customer experience, and support the store team with inventory, displays, and basic maintenance.

This role requires English fluency, prior retail or leadership experience, and a commitment to