Shift Lead - Customer Experience & Store Ops

Walgreens; Town of Middletown (NY); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Town of Middletown, NY is seeking team members to open and close the store when management is not present, handle cash and daily operations, and ensure floors and stock rooms are ready for business. You will engage customers with friendly service and support deliveries and stock management.

Role focuses on delivering a distinctive Walgreens customer experience, accurate register transactions, and collaboration with team members to maintain store standards and inventory integrity.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store when management is absent, perform all required systems start-ups, cash handling, and ensure floors and stock rooms are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Assists with and coaches other team members in vendor deliveries and displays, including stock checks and pricing accuracy.

Skills

Leadership

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Town of Middletown, NY is seeking team members to open and close the store when management is not present, handle cash and daily operations, and ensure floors and stock rooms are ready for business. You will engage customers with friendly service and support deliveries and stock management.

Role focuses on delivering a distinctive Walgreens customer experience, accurate register transactions, and collaboration with team members to maintain store standards and inventory integrity.