Shift Lead - Customer Experience & Store Ops

Walgreens; Toledo (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Toledo, OH is hiring for a key holder role tasked with opening and closing the store in the absence of management, handling system start-ups, cash handling, and ensuring the floor and stock room are ready for the business day. You will engage customers, resolve questions, and model strong service while supporting inventory, pricing, and basic store operations.

The role requires English fluency and prior supervisory or lead responsibilities, and offers hourly pay between $17 and $20.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• We will consider applicants with arrest and conviction records.

Responsibilities

• Opens and closes the store in the absence of store management and handles required system start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to cash registers as needed.
• Models and delivers a distinctive customer experience.
• Maintains accurate inventory and ensures proper pricing and signage.
• Assists with daily store operations, shortages, and back-office tasks as required.

Skills

Leadership

Supervisory experience

Retail Key Holder

Tools

Store Systems

Job description

Walgreens in Toledo, OH is hiring for a key holder role tasked with opening and closing the store in the absence of management, handling system start-ups, cash handling, and ensuring the floor and stock room are ready for the business day. You will engage customers, resolve questions, and model strong service while supporting inventory, pricing, and basic store operations.

The role requires English fluency and prior supervisory or lead responsibilities, and offers hourly pay between $17 and $20.