Store Ops & Customer Experience Lead

Walgreens; Chesterfield (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to serve as a key holder, responsible for opening and closing the store when management is unavailable, performing cash handling and relay of daily duties. The role emphasizes delivering excellent customer service and supporting operations with inventory, pricing, and display upkeep.

The position requires prior leadership or supervisory experience in retail, plus fluency in English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Handle returns, refunds, cash drops, and provide change to cash registers.
• Provide a distinctive and delightful customer experience.
• Assist with vendor deliveries and store policy compliance.
• Maintain accurate inventory and pricing, and ensure signage and displays are up to date.

Skills

leadership

supervisory

retail key holder

english fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a capable team member to serve as a key holder, responsible for opening and closing the store when management is unavailable, performing cash handling and relay of daily duties. The role emphasizes delivering excellent customer service and supporting operations with inventory, pricing, and display upkeep.

The position requires prior leadership or supervisory experience in retail, plus fluency in English.