Shift Lead: Customer Experience & Store Operations

Walgreens; Middleburg Heights (OH); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Middleburg Heights, OH seeks a capable team member to act as a key holder, opening and closing the store, handling cash and ensuring floor readiness. You will model outstanding customer service, assist with inventory, pricing, and basic bookkeeping, and support department maintenance and compliance.

This role requires at least one year of leadership or supervisory experience, English fluency, and knowledge of inventory controls; PTCB certification or pharmacy license is preferred

Qualifications

• One year of leadership or supervisory experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and making sure the floor and stock room are ready for the business day.
• Resolves customer issues and ensures a positive customer experience.
• Assist with inventory, pricing, and basic department upkeep; support merchandising and displays.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Middleburg Heights, OH seeks a capable team member to act as a key holder, opening and closing the store, handling cash and ensuring floor readiness. You will model outstanding customer service, assist with inventory, pricing, and basic bookkeeping, and support department maintenance and compliance.

This role requires at least one year of leadership or supervisory experience, English fluency, and knowledge of inventory controls; PTCB certification or pharmacy license is preferred