Shift Lead: Customer Experience & Store Ops

Walgreens; Sequim (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Sequim, WA is seeking a capable team member to support store operations and customer service in the absence of management. You will open the store, handle cash, stock shelves, and prepare the floor for business.

This role emphasizes delivering a distinctive customer experience, bookkeeping tasks, pricing, inventory accuracy, and collaboration with team members to ensure smooth vendor deliveries and regulatory compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is unavailable.
• Handle cash, refunds, cash drops, and provide change at registers.
• Assist with inventory, pricing, displays, and stock room organization.
• Support backroom operations and vendor deliveries, including backdoor access.
• Ensure compliance with policies and maintain store appearance and cleanliness.
• Assist with pharmacy out window as requested and customer service excellence.

Skills

Leadership experience

Retail experience

Customer service

English fluency

Job description

Walgreens in Sequim, WA is seeking a capable team member to support store operations and customer service in the absence of management. You will open the store, handle cash, stock shelves, and prepare the floor for business.

This role emphasizes delivering a distinctive customer experience, bookkeeping tasks, pricing, inventory accuracy, and collaboration with team members to ensure smooth vendor deliveries and regulatory compliance.