Shift Lead - Customer Experience & Store Ops

Walgreens; Puyallup (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in United States (Washington) is seeking a capable team member to support store operations, customer service, and daily cash management. This role includes opening the store when management is not present, processing transactions, and ensuring both floor and stock room are ready for business.

You will greet customers, resolve questions, assist with vendor deliveries, maintain displays, and help keep shelves accurate and pricing compliant.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• One year of prior leadership, supervisory, or retail key holder work experience.
• We will consider employment of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management and handle cash.
• Process returns, refunds, cash drops, and price verifications.
• Maintain inventory, keep stockroom organized, and ensure compliant pricing.
• Assist with vendor deliveries, displays, and basic housekeeping.
• Provide excellent customer experience and resolve issues.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in United States (Washington) is seeking a capable team member to support store operations, customer service, and daily cash management. This role includes opening the store when management is not present, processing transactions, and ensuring both floor and stock room are ready for business.

You will greet customers, resolve questions, assist with vendor deliveries, maintain displays, and help keep shelves accurate and pricing compliant.