Store Shift Lead - Customer Experience & Ops

Walgreens; Edgewood (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Washington state seeks a capable team member to support store operations and customer service. You will open/close the store in the absence of management, handle cash, and ensure shelves and stock rooms are ready for business. You will engage customers, resolve questions, and maintain accurate pricing and displays.

Experience in retail leadership and cash handling is preferred. You will collaborate with management on order processing, returns, and merchandising while ensuring

Qualifications

• One year of leadership or key-holder experience in retail.
• Fluent in reading, writing, and speaking English.
• Valid PTCB certification or state pharmacy license preferred.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Complete returns, refunds, and cash drops; provide change.
• Maintain pricing, inventory, and displays; assist with merchandising.
• Assist at Pharmacy out window as requested.
• Ensure compliance with state laws on regulated products.

Skills

Leadership experience

English fluency

Cash handling

Customer service

Education

PTCB certification or pharmacy license

Tools

POS system knowledge

Job description

Walgreens in Washington state seeks a capable team member to support store operations and customer service. You will open/close the store in the absence of management, handle cash, and ensure shelves and stock rooms are ready for business. You will engage customers, resolve questions, and maintain accurate pricing and displays.

Experience in retail leadership and cash handling is preferred. You will collaborate with management on order processing, returns, and merchandising while ensuring