Shift Lead: Customer Experience & Store Operations

Walgreens; Boynton Beach (FL); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens is seeking a team-oriented associate to help open and close the store when management is unavailable, handling cash, returns, and daily transactions. You will ensure displays are set, shelves stocked, and the customer experience remains outstanding through proactive service.

The role requires at least 1 year in a leadership or retail key holder position and fluent English. Compliance with policies and accurate pricing are essential, with a focus on friendly, proactive customer

Qualifications

• At least 1 year in a leadership, supervisory, or retail key holder role.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control is a plus.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring floor/stock room readiness.
• Process returns, refunds, cash drops, and provide change for registers.
• Deliver a distinctive customer experience and guide team members on service best practices.
• Engage customers, answer questions, and resolve issues to ensure satisfaction.
• Assist with vendor deliveries, pricing, displays, and stock organization.
• Maintain accurate inventory and ensure signage and pricing comply with policies.

Skills

Leadership

English fluency

Cash handling

Retail operations

Tools

Store systems

Cash registers

Job description

Walgreens is seeking a team-oriented associate to help open and close the store when management is unavailable, handling cash, returns, and daily transactions. You will ensure displays are set, shelves stocked, and the customer experience remains outstanding through proactive service.

The role requires at least 1 year in a leadership or retail key holder position and fluent English. Compliance with policies and accurate pricing are essential, with a focus on friendly, proactive customer