Shift Lead - Customer Experience & Store Ops

Walgreens

Rio Rancho (NM)

On-site

USD 23,000 - 28,000

Full time

30 hours ago

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Job summary

Walgreens in Rio Rancho, NM is seeking an experienced team member to support store operations in the absence of management. You will handle opening/closing duties, cash handling, customer service, and basic pricing and inventory control.

The role includes assisting with vendor deliveries, backroom operations, and upkeep of store standards to ensure a smooth shopping experience. Candidates should have at least one year of leadership or key holder experience, be fluent in English, and hold or be

Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English.

Responsibilities

Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
Completes product returns, refunds, cash drops to the safe, and provides change at cash registers.
Engages customers and patients, greets them, and assists with products and services to ensure a positive experience.
Holds store keys to open/close without management; assists with vendor deliveries and backroom operations.
Manages inventory accuracy, pricing signage, and basic department pricing; supports displays and resets.
Assist with bookkeeping activities, cash reports, and store maintenance; ensure compliance with policies.