Shift Lead - Customer Experience & Store Ops

Walgreens; Nashua (NH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Nashua, NH seeks a capable team member to support store operations and customer service. This role involves opening and closing the store in management's absence, cash handling, and ensuring the floor and stock room are ready for the business day.

You will engage customers, process returns, refunds and pricing tasks, while supporting merchandising, inventory accuracy, and basic bookkeeping to maintain a delightful shopping experience.

Qualifications

• One year of leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store when management is absent.
• Handles returns, refunds, cash drops, and cashier corrections.
• Engages customers and provides assistance to ensure a positive experience.
• Maintains inventory accuracy and pricing signage.
• Coaches team members and communicates tasks when management is not present.

Skills

Leadership experience

Customer service

English fluency

Cash handling

Education

Pharmacy license or PTCB certification

Tools

Cash register system

Job description

Walgreens in Nashua, NH seeks a capable team member to support store operations and customer service. This role involves opening and closing the store in management's absence, cash handling, and ensuring the floor and stock room are ready for the business day.

You will engage customers, process returns, refunds and pricing tasks, while supporting merchandising, inventory accuracy, and basic bookkeeping to maintain a delightful shopping experience.