Shift Lead - Customer Experience & Store Operations

Walgreens; Albuquerque (NM); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Albuquerque seeks a proactive associate to open/close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. The role emphasizes customer service and accurate cash handling within a fast-paced retail setting.

Qualified candidates should have at least one year in leadership or key holder roles, fluent English, and valid PTCB certification or pharmacy license as required by state.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and system start-ups.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Engages customers to deliver a distinctive customer experience and supports store operations.

Skills

Leadership experience

English proficiency

Education

PTCB certification

Pharmacy license

Job description

Walgreens in Albuquerque seeks a proactive associate to open/close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. The role emphasizes customer service and accurate cash handling within a fast-paced retail setting.

Qualified candidates should have at least one year in leadership or key holder roles, fluent English, and valid PTCB certification or pharmacy license as required by state.