Shift Lead: Customer Experience & Store Ops

Walgreens; Port Washington (NY); On-site; USD 26,000 - 29,000; Full time

Job summary

Walgreens in Port Washington, NY is seeking a dependable team member to help open and close the store in the absence of management, handle key holder duties, cash handling, and keep the floor and stock room ready for the business day.

You will engage customers, assist with returns and refunds, support inventory, pricing, and displays, and uphold Walgreens service standards to deliver a distinctive and delightful customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Preferred qualifications include inventory control knowledge and PTCB certification.

Responsibilities

• Opens and closes the store in the absence of store management and ensures readiness for the business day.
• Completes product returns, order voids, customer refunds, and cash handling as required.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder experience

Customer service skills

English fluency

Education

PTCB certification or pharmacy license (state requirements)

Job description

Walgreens in Port Washington, NY is seeking a dependable team member to help open and close the store in the absence of management, handle key holder duties, cash handling, and keep the floor and stock room ready for the business day.

You will engage customers, assist with returns and refunds, support inventory, pricing, and displays, and uphold Walgreens service standards to deliver a distinctive and delightful customer experience.