Shift Lead: Customer Experience & Store Ops

Walgreens; Pittsburg (CA); On-site; USD 26,000 - 33,000; Full time

Job summary

Walgreens in Pittsburg, CA is seeking a Customer Experience Associate to greet customers, assist with products and services, and resolve inquiries.

You will open and close the store when management is not present, handle cash and POS duties, maintain displays, inventory, and pricing, and support backroom operations. This role emphasizes delivering a distinctive customer experience and teamwork across the store to ensure smooth daily operations.

Qualifications

• One year of leadership, supervisory, or key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles cash systems.
• Completes product returns, refunds, and cash drops to the safe.
• Delivers a distinctive, customer-focused experience.
• Greet customers and assist with products and services.
• Models customer service best practices for the team.
• Keeps accurate inventory counts and pricing signage.
• Assists with vendor deliveries and backroom operations.
• Maintains store appearance and compliance with policies.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Pittsburg, CA is seeking a Customer Experience Associate to greet customers, assist with products and services, and resolve inquiries.

You will open and close the store when management is not present, handle cash and POS duties, maintain displays, inventory, and pricing, and support backroom operations. This role emphasizes delivering a distinctive customer experience and teamwork across the store to ensure smooth daily operations.