Shift Lead: Customer Experience & Store Operations

Walgreens; Palm Harbor (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Palm Harbor, FL seeks a diligent store associate capable of opening and closing the store in the absence of management, handling cash, processing transactions, and ensuring the floor and stockroom are prepared for the day. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries.

Responsibilities include managing returns, refunds, price changes, and maintaining accurate inventory, while greeting customers, answering questions, and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups, cash handling, and ensuring floor and stockroom are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains inventory accuracy, price changes, and signage; supports displays and merchandising.

Skills

Leadership experience

Customer service

Education

PTCB certification or Pharmacy license

Job description

Walgreens in Palm Harbor, FL seeks a diligent store associate capable of opening and closing the store in the absence of management, handling cash, processing transactions, and ensuring the floor and stockroom are prepared for the day. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries.

Responsibilities include managing returns, refunds, price changes, and maintaining accurate inventory, while greeting customers, answering questions, and