Shift Lead – Customer Experience & Store Ops

Walgreens; Oregon (WI); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens is seeking a team-oriented associate to help open and close the store in the absence of management, manage cash handling, and ensure readiness for the business day. You will handle returns, refunds, cash drops, and provide change to registers to support smooth operations.

The role emphasizes delivering a distinctive customer experience, greeting customers, and offering assistance with products and services while modeling service best practices for the team.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Retail leadership

Cash handling

Customer service

Opening/closing

Tools

POS system

Job description

Walgreens is seeking a team-oriented associate to help open and close the store in the absence of management, manage cash handling, and ensure readiness for the business day. You will handle returns, refunds, cash drops, and provide change to registers to support smooth operations.

The role emphasizes delivering a distinctive customer experience, greeting customers, and offering assistance with products and services while modeling service best practices for the team.