Shift Lead — Customer Experience & Store Operations

Walgreens; Manassas (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Virginia, Manassas seeks a store associate in a leadership-support role to open and close the store when management is absent and manage essential systems and cash handling. The position emphasizes delivering a distinctive customer experience and assisting with inventory, displays, and backroom operations.

The role requires at least one year of leadership or retail key holder experience and fluency in English, with opportunities to obtain PTCB certification or pharmacy license as

Qualifications

• Must be fluent in reading, writing, and speaking English.
• One year of prior leadership, supervisory, or retail key holder experience.
• Occasional responsibilities may include obtaining and maintaining a PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and ensure start-up of required systems.
• Handle product returns, refunds, and cash handling with accuracy; provide change as requested.
• Deliver a distinctive and delightful customer experience and model best practices.
• Assist with inventory, pricing changes, and store displays while maintaining stockroom organization.
• Ensure compliance with store policies and state/local regulations; support pharmacy window as needed.

Skills

English fluency

Leadership experience

Retail key holder

Education

PTCB certification

Pharmacy license

Job description

Walgreens in Virginia, Manassas seeks a store associate in a leadership-support role to open and close the store when management is absent and manage essential systems and cash handling. The position emphasizes delivering a distinctive customer experience and assisting with inventory, displays, and backroom operations.

The role requires at least one year of leadership or retail key holder experience and fluency in English, with opportunities to obtain PTCB certification or pharmacy license as