Shift Lead - Customer Experience & Store Ops

Walgreens; Lynnwood (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a reliable and customer-focused team member to support store operations. You will open and close the store when management is unavailable, handling cash, and ensuring systems are started up correctly.

You will assist with pricing, returns, and basic inventory control while delivering a recognizable Walgreens customer experience. You will work to maintain accurate stock levels, support displays and promotions, and help with vendor deliveries as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control and cash handling preferred.

Responsibilities

• Opens and closes the store in the absence of store management with required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive customer experience.
• Registers sales, notes scanning errors, price verifications, and voids.
• Maintains accurate on-hand quantities and stockroom organization.
• Supports stocking, pricing changes, and display development.

Skills

Leadership

Customer service

Fluent English

Tools

Cash register

POS system

Job description

Walgreens is seeking a reliable and customer-focused team member to support store operations. You will open and close the store when management is unavailable, handling cash, and ensuring systems are started up correctly.

You will assist with pricing, returns, and basic inventory control while delivering a recognizable Walgreens customer experience. You will work to maintain accurate stock levels, support displays and promotions, and help with vendor deliveries as needed.