Shift Lead – Customer Experience & Store Ops

Walgreens; Longmont (CO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Longmont, CO seeks a capable team member to support store operations, opening and closing in the absence of management, handling cash, returns, and keeping the floor and stockroom ready for business. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries and pricing tasks.

You will greet customers, answer questions, resolve issues, maintain inventory, and support the pharmacy out window when needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Arrest and conviction records may be considered for employment.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management, including required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Assist with warehouse and vendor deliveries, and review order release and reverse logistics.
• Maintain accurate inventory counts and ensure signage and pricing are correct.
• Assist with exterior and interior maintenance and basic department pricing changes.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Longmont, CO seeks a capable team member to support store operations, opening and closing in the absence of management, handling cash, returns, and keeping the floor and stockroom ready for business. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries and pricing tasks.

You will greet customers, answer questions, resolve issues, maintain inventory, and support the pharmacy out window when needed.