Customer Experience Store Ops Lead

Walgreens; East Cañon (CO); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Colorado is seeking a Store Lead to manage opening and closing without store management, handle cash and POS tasks, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and maintaining accurate inventory and displays.

Responsibilities include engaging customers, resolving issues, coaching team members, and supporting vendor deliveries and pricing tasks.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and system start-ups.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive customer experience.
• Engages customers and patients, resolves issues, and answers questions to ensure a positive experience.
• Maintains accurate inventory counts and store appearance; coordinates pricing and signage.
• Assists with vendor deliveries, order reviewing, and reverse logistics as needed.

Skills

Leadership experience

English fluency

Job description

Walgreens in Colorado is seeking a Store Lead to manage opening and closing without store management, handle cash and POS tasks, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and maintaining accurate inventory and displays.

Responsibilities include engaging customers, resolving issues, coaching team members, and supporting vendor deliveries and pricing tasks.