Shift Lead: Customer Experience & Store Ops

Walgreens; Lambertville (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Lambertville, MI is seeking a Store Lead to run daily operations in the manager's absence, including opening procedures, cash handling, and ensuring shelves and stockroom are ready for customers.

You will engage customers, resolve issues, coach team members, manage backdoor deliveries, pricing, inventory, and basic bookkeeping tasks while maintaining store standards.

One year of leadership or retail key holder experience and fluent English are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including system start-ups and cash handling.
• Handle product returns, refunds, and cash drops.
• Model and deliver a distinctive customer experience while supervising team members.

Skills

Leadership experience

Retail key holder

English fluency

Tools

Store systems

Cash registers

Job description

Walgreens in Lambertville, MI is seeking a Store Lead to run daily operations in the manager's absence, including opening procedures, cash handling, and ensuring shelves and stockroom are ready for customers.

You will engage customers, resolve issues, coach team members, manage backdoor deliveries, pricing, inventory, and basic bookkeeping tasks while maintaining store standards.

One year of leadership or retail key holder experience and fluent English are required.