Shift Lead - Customer Experience & Store Operations

Walgreens; Azle (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Texas is seeking a store associate capable of opening/closing the store in the absence of management, handling cash, and ensuring readiness of floor and stock room for the day. The role emphasizes delivering a delightful customer experience and supporting accurate pricing and inventory controls.

Responsibilities include customer engagement, processing returns and refunds, and assisting with department displays and backroom operations, with a strong focus on compliance and service

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change at registers.
• Delivers a distinctive and delightful customer experience and supports customer service best practices.

Skills

Leadership

Supervisory experience

Retail key holder

Store systems knowledge

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens in Texas is seeking a store associate capable of opening/closing the store in the absence of management, handling cash, and ensuring readiness of floor and stock room for the day. The role emphasizes delivering a delightful customer experience and supporting accurate pricing and inventory controls.

Responsibilities include customer engagement, processing returns and refunds, and assisting with department displays and backroom operations, with a strong focus on compliance and service