Shift Lead — Customer Experience & Store Ops

Walgreens; Sanford (FL); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Sanford, FL is seeking a team-oriented associate to support opening/closing duties, cash handling, and customer service excellence. You will help maintain inventory, assist customers, and ensure floor readiness for daily operations.

The role emphasizes friendly service, accurate point-of-sale transactions, and adherence to store policies. On-site work with opportunities to grow within a nationwide retailer.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and ensures proper pricing signage and compliance with local regulations.

Skills

Leadership

English fluency

Education

PTCB certification or pharmacy license

Tools

POS system

Job description

Walgreens in Sanford, FL is seeking a team-oriented associate to support opening/closing duties, cash handling, and customer service excellence. You will help maintain inventory, assist customers, and ensure floor readiness for daily operations.

The role emphasizes friendly service, accurate point-of-sale transactions, and adherence to store policies. On-site work with opportunities to grow within a nationwide retailer.