Shift Lead: Customer Experience & Store Ops

Walgreens; Florence (KY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Florence, KY is seeking a capable store operations professional to help open and close the store when management is unavailable, handling all required systems start-ups, cash handling, and getting the floor and stock room ready for the day. You will also ensure the back door is opened for deliveries.

Additionally, you will manage returns and refunds, maintain accurate cash drops, and provide change as requested.

Qualifications

• One year of leadership or supervisory retail experience.
• Fluent reading, writing, and speaking English.
• Willingness to work variable shifts as needed.

Responsibilities

• Opens and closes the store in the absence of management, handles cash and ensures readiness for the day.
• Handles returns, refunds, cash drops, and cash register records with accuracy.
• Engages customers to deliver a distinctive Walgreens experience.

Skills

Customer service

Leadership

Store operations

Communication

Education

High school diploma or equivalent

PTCB certification

Tools

POS systems

Job description

Walgreens in Florence, KY is seeking a capable store operations professional to help open and close the store when management is unavailable, handling all required systems start-ups, cash handling, and getting the floor and stock room ready for the day. You will also ensure the back door is opened for deliveries.

Additionally, you will manage returns and refunds, maintain accurate cash drops, and provide change as requested.