Shift Lead: Customer Experience & Store Ops

Walgreens; Eugene (OR); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Eugene, Oregon is seeking a store team member to open and close the store in the absence of management, handle cash, and ensure daily readiness of floor and stock room. You will engage customers, resolve questions, and support vendor deliveries while maintaining accurate inventory and displays.

The role emphasizes delivering a distinctive customer experience, operating under store policies, and collaborating with leadership for pricing and backroom processes.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues for a positive experience.
• Maintains accurate inventory and assists with backroom operations, pricing, and store displays.

Skills

Leadership experience

English fluency

Job description

Walgreens in Eugene, Oregon is seeking a store team member to open and close the store in the absence of management, handle cash, and ensure daily readiness of floor and stock room. You will engage customers, resolve questions, and support vendor deliveries while maintaining accurate inventory and displays.

The role emphasizes delivering a distinctive customer experience, operating under store policies, and collaborating with leadership for pricing and backroom processes.