Shift Lead: Store Operations & Customer Experience

Walgreens; Boardman (OR); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Boardman, Oregon is seeking team members to open/close the store, handle cash, assist customers, and maintain inventory with accuracy and compliance. The role emphasizes delivering a distinctive customer experience and supporting managers in daily operations.

Ideal candidates have at least one year of leadership or retail key holder experience, are fluent in English, and may hold PTCB certification or state-required pharmacy licensing.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and assisting with products and services, resolving issues for a positive experience.
• Maintains accurate inventory counts and price accuracy with proper signage and local regulatory compliance.

Job description

Walgreens in Boardman, Oregon is seeking team members to open/close the store, handle cash, assist customers, and maintain inventory with accuracy and compliance. The role emphasizes delivering a distinctive customer experience and supporting managers in daily operations.

Ideal candidates have at least one year of leadership or retail key holder experience, are fluent in English, and may hold PTCB certification or state-required pharmacy licensing.