Shift Lead: Store Ops & Customer Experience

Walgreens; Bend (OR); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Bend, OR is seeking a capable leader to open and close the store in the absence of store management and to manage daily cash handling, pricing, and store readiness.

The role focuses on delivering a distinctive customer experience, supervising team members, maintaining inventory accuracy, and supporting displays, backroom operations, and vendor deliveries. You will uphold store policies and ensure legal compliance while providing excellent service.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and ensures start-ups and cash handling are in place.
• Completes returns, refunds, cash drops, and provides change to registers as needed.
• Delivers a distinctive customer experience and supports sales and service goals.
• Engages customers, greets, assists with products, and resolves issues to ensure satisfaction.
• Registers sales, monitors price changes, and maintains pricing accuracy and signage.
• Maintains inventory accuracy and assists with stock, displays, and backroom operations.
• Supports vendor deliveries, backdoor access, and reverse logistics tasks.
• Monitors compliance with policies, laws, and store procedures; assists with housekeeping and maintenance.

Skills

Leadership experience

Retail experience

English fluency

Job description

Walgreens in Bend, OR is seeking a capable leader to open and close the store in the absence of store management and to manage daily cash handling, pricing, and store readiness.

The role focuses on delivering a distinctive customer experience, supervising team members, maintaining inventory accuracy, and supporting displays, backroom operations, and vendor deliveries. You will uphold store policies and ensure legal compliance while providing excellent service.