Shift Lead: Customer Experience & Store Ops

Walgreens Co.; Erlanger (KY); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Walgreens Co. in Erlanger, KY, is seeking a dedicated team member to open/close the store in the absence of management, manage cash, and ensure readiness for the business day. You will handle returns, refunds, and provide customer assistance to create a positive Walgreens experience.

The role emphasizes strong customer service, inventory accuracy, and collaboration with the store team to maintain signage, pricing, and display standards. Evening/weekend shifts may apply.

Formación

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Opens and closes the store in the absence of store management and handles required cash systems.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Engages customers to deliver a distinctive Walgreens experience.
• Models and shares customer service best practices with team members.

Conocimientos

Leadership experience

Customer service

Store operations

Inventory control

English fluency

Descripción del empleo

Walgreens Co. in Erlanger, KY, is seeking a dedicated team member to open/close the store in the absence of management, manage cash, and ensure readiness for the business day. You will handle returns, refunds, and provide customer assistance to create a positive Walgreens experience.

The role emphasizes strong customer service, inventory accuracy, and collaboration with the store team to maintain signage, pricing, and display standards. Evening/weekend shifts may apply.