Shift Lead - Customer Experience & Store Operations

Walgreens Co.; Berea (KY); On-site; USD 24,000 - 31,000; Part time

Job summary

Walgreens Co. in Berea, KY seeks a dependable team member to help open and close the store when management is not present, manage cash handling and ensure the floor and stock room are ready for business. The role involves assisting with inventory, pricing, displays, and handling vendor deliveries.

The position focuses on delivering a distinctive customer experience, resolving questions, and supporting team members with daily tasks while ensuring compliance with store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Responsibilities

• Open and close the store in the absence of store management, including cash handling and ensuring floor and stock room are ready for business.
• Assist with inventory, pricing changes, and maintaining signage.
• Provide excellent customer experience and resolve questions or issues.
• Assist with vendor deliveries, backdoor access, and outbound/inbound logistics.
• Support with displays, resets, and merchandising, including promotions and seasonal items.
• Handle cash drops, refunds, voids, and register accuracy.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. in Berea, KY seeks a dependable team member to help open and close the store when management is not present, manage cash handling and ensure the floor and stock room are ready for business. The role involves assisting with inventory, pricing, displays, and handling vendor deliveries.

The position focuses on delivering a distinctive customer experience, resolving questions, and supporting team members with daily tasks while ensuring compliance with store policies.