Store Operations Lead — Customer Experience

Walgreens Co.; Leitchfield (KY); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Kentucky is seeking a reliable team member to open and close the store in the absence of management, handle required systems start-ups, cash handling, and ensure the floor and stock room are ready for the business day.

You will engage customers, support inventory control and pricing tasks, and assist with the Pharmacy out window when requested, while maintaining store cleanliness and compliance, delivering an exceptional customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.

Responsibilities

• Open and close the store in management absence, including cash handling and start-ups.
• Complete returns, refunds, cash drops, and provide change at registers.
• Engage customers and deliver a distinctive customer experience.
• Hold store keys and assist with vendor deliveries and backroom processes.
• Maintain accurate sales records, pricing, and signage per policy.
• Support inventory accuracy and stock rotation across departments.
• Ensure compliance with laws for regulated products and safety procedures.
• Assist with Pharmacy out window as requested.

Skills

Leadership experience

Customer service

English fluency

Cash handling

Team supervision

Education

PTCB certification or pharmacy license (state dependent)

Tools

Store systems

POS system

Job description

Walgreens Co. in Kentucky is seeking a reliable team member to open and close the store in the absence of management, handle required systems start-ups, cash handling, and ensure the floor and stock room are ready for the business day.

You will engage customers, support inventory control and pricing tasks, and assist with the Pharmacy out window when requested, while maintaining store cleanliness and compliance, delivering an exceptional customer experience.