Shift Lead: Customer Experience & Store Ops

Walgreens; DeSoto (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate capable of opening and closing the store in the absence of management, handling cash, assisting customers, and maintaining inventory and displays. The role emphasizes delivering a distinctive customer experience and supporting daily operations in a fast-paced retail environment.

Ideal candidates have at least one year of leadership or supervisory experience and are fluent in English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, refunds, cash drops to the safe, and provide change at registers.
• Engage customers and patients to deliver a distinctive customer experience.
• Assist with inventory counts, pricing changes, and maintaining store appearance.

Skills

Leadership

English proficiency

Customer service

Tools

Store systems knowledge

Job description

Walgreens is seeking a store associate capable of opening and closing the store in the absence of management, handling cash, assisting customers, and maintaining inventory and displays. The role emphasizes delivering a distinctive customer experience and supporting daily operations in a fast-paced retail environment.

Ideal candidates have at least one year of leadership or supervisory experience and are fluent in English.