Shift Lead: Customer Experience & Store Ops

Walgreens; Deerfield Beach (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Deerfield Beach, FL is seeking a Store Lead to open and close the store when management is absent, manage cash handling, prepare the floor and stock room for business and assist with deliveries.

Engage customers and patients, resolve issues, and model top-tier service with the team while overseeing pricing, inventory, and daily store operations. Walgreens offers an inclusive environment with opportunities for growth.

Qualifications

• Requires 1 year of leadership or supervisory/retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Possesses or will obtain PTCB certification or state pharmacy license as required by law.

Responsibilities

• Open and close the store in the absence of management, handle system startups, cash handling, and prepare floors/stock room for business day.
• Complete product returns, order voids, customer refunds, cash drops, and provide change to cash registers.
• Model and deliver a distinctive customer experience while maintaining store standards.

Skills

Leadership

Customer service

Cash handling

Education

PTCB certification or pharmacy license

Job description

Walgreens in Deerfield Beach, FL is seeking a Store Lead to open and close the store when management is absent, manage cash handling, prepare the floor and stock room for business and assist with deliveries.

Engage customers and patients, resolve issues, and model top-tier service with the team while overseeing pricing, inventory, and daily store operations. Walgreens offers an inclusive environment with opportunities for growth.