Shift Lead - Customer Experience & Store Ops

Walgreens; Columbus (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Columbus, Indiana is seeking a capable team member to help operate the store when management is not present. Responsibilities include opening/closing, performing cash handling duties, assisting with deliveries, and ensuring a welcoming customer experience.

The role involves maintaining inventory, pricing changes, and supporting store operations and training. Prior leadership experience and fluency in English are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Handle returns, refunds, cash drops, and provide change for registers.
• Engage customers and provide a delightful customer experience.
• Assist with vendor deliveries and back-door access.
• Maintain accurate inventory and pricing, and assist in housekeeping and displays.

Skills

Customer service

Team leadership

Cash handling

Store operations

Tools

POS system

Cash register

Job description

Walgreens in Columbus, Indiana is seeking a capable team member to help operate the store when management is not present. Responsibilities include opening/closing, performing cash handling duties, assisting with deliveries, and ensuring a welcoming customer experience.

The role involves maintaining inventory, pricing changes, and supporting store operations and training. Prior leadership experience and fluency in English are required.