Shift Lead, Customer Experience & Store Ops

Walgreens; Clinton (MA); On-site; USD 24,796 - 28,929; Full time

Job summary

Walgreens is seeking a respectful and proactive team member to support store operations in the absence of management. You will handle opening/closing duties, cash handling, and ensure the sales floor and stockroom are ready for the day; you will also assist with vendor deliveries and pricing tasks.

The role emphasizes delivering a distinctive customer experience and maintaining inventory accuracy while collaborating with the team to meet store goals.

Qualifications

• One year of leadership or retail supervisory experience.
• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• PTCB or ExCPT certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management and handles cash responsibly.
• Assists customers with product questions and provides a positive service experience.
• Maintains accurate inventory and supports stockroom organization.
• Performs price changes, back-office tasks, and supports vendor deliveries as needed.
• Supports store operations and safety standards to ensure smooth daily activities.

Skills

Leadership

Fluent English

Flexible schedule

Inventory control knowledge

Education

PTCB/ExCPT certification or pharmacy license

Job description

Walgreens is seeking a respectful and proactive team member to support store operations in the absence of management. You will handle opening/closing duties, cash handling, and ensure the sales floor and stockroom are ready for the day; you will also assist with vendor deliveries and pricing tasks.

The role emphasizes delivering a distinctive customer experience and maintaining inventory accuracy while collaborating with the team to meet store goals.