Shift Lead: Customer Experience & Store Ops

Walgreens; Cedar Hill (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Cedar Hill, TX is seeking a capable team member to perform key holder duties and deliver excellent customer service. The role includes opening and closing the store, handling cash, processing refunds, and assisting with inventory and displays to drive a positive shopping experience.

You will greet customers, help locate products, and support backroom operations while upholding company policies and safety standards. This is a full-time, on-site position with opportunities to grow.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store when management is unavailable.
• Handles cash, processes refunds, and ensures till accuracy.
• Delivers a positive customer experience through service and assistance.
• Maintains store appearance and stock integrity; assists with displays and pricing.
• Supports outbound and inbound store operations, including deliveries and backroom tasks.
• Ensures compliance with policies and completes assigned tasks.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Cedar Hill, TX is seeking a capable team member to perform key holder duties and deliver excellent customer service. The role includes opening and closing the store, handling cash, processing refunds, and assisting with inventory and displays to drive a positive shopping experience.

You will greet customers, help locate products, and support backroom operations while upholding company policies and safety standards. This is a full-time, on-site position with opportunities to grow.