Shift Lead: Store Operations & Customer Experience

Walgreens; Cypress (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens Cypress, TX is seeking a роль focused on operations and customer experience. You will help open and close the store, manage cash, handle returns, and ensure the floor and stock room are ready for business hours.

You will greet customers, resolve issues, and uphold Walgreens service standards while assisting with inventory, displays, and pricing under supervision. This role emphasizes teamwork and compliance with store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash responsibly.
• Completes cash handling, returns, refunds, and records as required.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, resolves issues, and ensures a positive experience.
• Maintains store systems, pricing, inventory, and cleanliness as directed.

Skills

Leadership experience

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens Cypress, TX is seeking a роль focused on operations and customer experience. You will help open and close the store, manage cash, handle returns, and ensure the floor and stock room are ready for business hours.

You will greet customers, resolve issues, and uphold Walgreens service standards while assisting with inventory, displays, and pricing under supervision. This role emphasizes teamwork and compliance with store policies.