Shift Lead: Customer Experience & Store Operations

Walgreens; Taos (NM); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring for a role that supports opening and closing the store, handling cash, and ensuring the floor and stock room are ready for the business day. You will interact with customers, assist with products and services, and help maintain accurate pricing and displays.

The position emphasizes delivering a distinctive customer experience, consistent with Walgreens service traits, while maintaining store standards and compliance with policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles cash, and prepares for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains store organization including inventory, pricing signage, and stockroom upkeep.

Skills

Leadership

Customer service

Cash handling

Store operations

Job description

Walgreens is hiring for a role that supports opening and closing the store, handling cash, and ensuring the floor and stock room are ready for the business day. You will interact with customers, assist with products and services, and help maintain accurate pricing and displays.

The position emphasizes delivering a distinctive customer experience, consistent with Walgreens service traits, while maintaining store standards and compliance with policies.