Shift Lead: Customer Experience & Store Ops

Walgreens Co.; Bloomingdale (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a store associate responsible for opening and closing the store when management is unavailable, handling cash and ensuring floor and stockroom readiness for the business day.

The role includes processing returns, refunds, and cash drops, while delivering a consistently high level of customer service and assisting with pricing and displays. This position emphasizes teamwork and adherence to store policies.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and system start-ups.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Maintains accurate records of sales on the cash register and assists with displays and pricing changes.

Skills

Leadership

English fluency

Inventory awareness

Job description

Walgreens Co. is seeking a store associate responsible for opening and closing the store when management is unavailable, handling cash and ensuring floor and stockroom readiness for the business day.

The role includes processing returns, refunds, and cash drops, while delivering a consistently high level of customer service and assisting with pricing and displays. This position emphasizes teamwork and adherence to store policies.