Shift Lead: Customer Experience & Store Ops

Walgreens; Bellevue (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Bellevue, WI seeks a staff member to support store operations and lead when management is absent. You will open/close the store, handle cash, process returns, and ensure shelves/back room are ready for the day. You will assist customers, maintain pricing, and support inventory and displays.

The role emphasizes reliability and leadership potential while delivering a friendly, helpful customer experience and complying with company policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or state pharmacy license required.
• Able to pass background checks and comply with Walgreens policies.

Responsibilities

• Opens and closes the store in the absence of store management.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Opens back door of store for deliveries and assists with vendor deliveries.
• Registers all related sales on assigned cash register, including scanning errors and price verifications.
• Maintains inventory counts and ensures pricing/signage accuracy.
• Supports inventory management, pricing updates, and displays.

Skills

Leadership

Customer service

Cash handling

English fluency

Education

PTCB certification or state pharmacy license

Job description

Walgreens in Bellevue, WI seeks a staff member to support store operations and lead when management is absent. You will open/close the store, handle cash, process returns, and ensure shelves/back room are ready for the day. You will assist customers, maintain pricing, and support inventory and displays.

The role emphasizes reliability and leadership potential while delivering a friendly, helpful customer experience and complying with company policies.